Years of experience: 23

United StatesMBACustomer Success ManagerPostGraduate๐ŸŽ“ StudentLecturer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Stephanie's Career Path
Chief Operations OfficerDec. 2021 -
Present
Acklen AvenueChief Operations Officer
Nashville, Tennessee, United States
EVP, Customer ExperienceMar. 2020 -
Sep. 2021
StratasanEVP, Customer Experience
Nashville, Tennessee, United StatesStephanie is responsible for defining the strategic direction of Stratasanโ€™s Delivery Teams and overseeing their successful execution. She will define the strategies by which Stratasan maximizes customer value, retention, and profitability. Stephanie has oversight of the teams at Stratasan that facilitate the delivery of value from the company to the client: Client Success (CS), Onboarding, T...
SVP of SRG and Customer SuccessJun. 2016 -
Mar. 2020
StratasanSVP of SRG and Customer Success
Greater Nashville Area, TNThe SVP of Strategic Resources at Stratasan has three primary functions: (1) Lead and develop the Strategic Resources Group [SRG], (2) Increase scalability and operational efficiency of the SRG, and (3) Collaborate with the SVP of Growth to optimize communication and effectiveness between the SRG and Product, Marketing, and Sales teams.

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