About myself

Proficient in Quality Management and Customer Experience Development within the Telecommunication sector. Experienced in KPI improvement, Excel report creation, and workflow automation. Over 7 years in customer service, from frontline agent to team lead and quality manager, including site development and trainee leadership.

Job Description

Eager to transition from beginner to professional roles. Quick to learn and adaptable, I am enthusiastic about taking on diverse responsibilities and expanding my skill set in various capacities.

How to contact