Years of experience: 10

Document ProcessorData Entry AssociateTyping SpecialistData Entry SpecialistData EntryMedical Biller

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Desron's Career Path
Independent Insurance AdjusterMar. 2024 -
Present
Culpepper's LLCIndependent Insurance Adjuster
Kalamazoo, MI
Catastrophe Claims AdjusterMar. 2024 -
Present
Pilot Catastrophe ServicesCatastrophe Claims Adjuster
Mobile, Alabama, United StatesAssess and process catastrophe insurance claims, utilizing CCCOne software to evaluate auto property damage and determine appropriate settlements. Streamline claim processing workflows, reducing average resolution time and enhancing customer satisfaction in high pressure disaster scenarios. Meticulously review policy documents, damage reports, and repair estimates to ensure accurate and equit...
Customer Service RepresentativeAug. 2023 -
Aug. 2024
Farmers InsuranceCustomer Service Representative
Resolve customer inquiries efficiently, fostering positive relationships. Collaborate with team to streamline processes, enhancing overall service quality. Handle high-volume calls, consistently meeting performance targets. Identify and implement solutions to reduce customer wait times and improve satisfaction rates. Propose and implement new strategies for complaint resolution, resulting in ...