Years of experience: 12

Communications ManagerPolicies and proceduresSales ManagerCustomer Service CoordinatorPayrollService Quality Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Kelly's Career Path
Customer Service CoordinatorJan. 2013 -
Jan. 2024
Winners & HomeSenseCustomer Service Coordinator
- Led customer service operations, abiding by all company policies and supporting cashiers as needed. - Trained associates on point-of-sale systems, encouraging accurate and efficient processing of purchases and returns. -Created and relayed daily schedules for associates to follow, ensuring smooth operations in all areas of the store. - Responded to customer inquiries promptly and with satis...
Merchandise CoordinatorJan. 2012 -
Jan. 2013
Winners & HomeSenseMerchandise Coordinator
- Maintained a neat, clean, and organized backroom. - Coordinated with the team to streamline merchandise flow from receiving to the sales floor, ensuring efficiency and minimizing disruptions. - Trained and mentored new associates in inventory procedures and merchandise handling best practices. Conducted regular quality checks to maintain high standards of merchandise presentation and minimi...