Walafy's Posts
No responses yet
0
No responses yet
0
Years of experience: 8
TutorMBACustomer Success ManagerEducationš StudentAccount Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Walafy's Career Path
Jul. 2023 -Present
ConfidentialAccount Manager
1. Make outbound calls to the customers to present the available offers 2. Resolve the issues of the customers via email and SMS 3. Improve the experience of the customers by resolving their issues quickly, giving tips to a better usage of our services and talk to them in a friendly way
Aug. 2022 -Jul. 2023
ConfidentialCall Center Manager
1. Make outbound calls to the customers to present the available offers
Sep. 2021 -Apr. 2023
Students For Liberty BrasilEmbaixador Regional do Norte
1. Lead a team of state ambassadors, set a strategic plan and follow up the KPIs 2. Plan and organize in-person trainings