Years of experience: 14
ConsultingCall CenterCustomer Support RepresentativeSupport SpecialistAppointment SetterCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Nicole's Career Path
Aug. 2024 -Present
Benton PUDOperations Administration and Business Analyst I
Kennewick, Washington, United States
Jan. 2024 -Aug. 2024
AbadanOperations Director
Richland, Washington, United StatesI oversee a dedicated team of 11 full-time operations personnel, including the Office Manager, Equipment Manager, and Warehouse Manager. My focus is cultivating a positive and collaborative work environment, enhancing operational efficiency through implementing Standard Operating Procedures (SOPs), and driving process improvements for seamless operations and optimal inventory management. A si...
Jan. 2016 -Jan. 2024
AbadanOperations Manager
I led daily operations across departments, focusing on strategic improvements in operational workflows, inventory management, and process optimization. Under my leadership, our team of 9 full-time operations personnel thrived in an environment of continuous learning and improvement. I automated inventory management processes, including integrating a new ERP system and developing spreadsheets ...