Maks Strajher - Senior Project Manager, King-ICT

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Work Background

KING ICTSenior Project Manager

Sep. 2022Zagreb, CroatiaPrimary responsibilities include project management, process development and improvement, team leadership & mentoring, workload balancing and metrics analysis. Over a portfolio of various projects responsible for: • lead the planning and implementation of project • facilitate the definition of project scope, goals and deliverables • define project tasks and resource requirements • develop full scale project plans • assemble and coordinate project staff • manage project budget • manage project resource allocation • plan and schedule project timelines • track project deliverables using appropriate tools • provide direction and support to project team • quality assurance • constantly monitor and report on progress of the project to all stakeholders • present reports defining project progress, problems and solutions • implement and manage project changes and interventions to achieve project outputs • project evaluations and assessment of results

Laetus GmbHHead Of Integration

Mar. 2018 - May. 2022Frankfurt Am Main Area, GermanyObjective: To lead and manage development of Integration Middleware between Laetus Secure Track& Trace System solution and Customer systems (ERP/SMS/WMS). Key responsibilities include: Development and improvement of standardized processes to increase productivity and quality. Accountable to deliver customer and core-releases in time, budget and quality • Solution Design, • Requirements engineering, • Development and configuration, • Support for installation & go-live, • 3rd Level technical support.

Laetus GmbHSenior Project Manager

Oct. 2017 - Jan. 2018Frankfurt Am Main Area, GermanyObjective: To organize and lead development of Integration Middleware between Laetus Secure Track& Trace System solution and Customer systems (ERP/SMS/WMS). Key responsibilities include: Development and improvement of standardized processes to increase productivity and quality. Accountable to deliver customer- and core-releases in time, budget and quality • Requirements engineering, • Development and configuration, • Support for installation & go-live, • 3rd Level technical support.

TradeTicityService Delivery Manager

Apr. 2016 - Oct. 2017Zagreb, CroatiaObjective: To organize and manage services delivery team and to ensure high quality of the services provided to the clients. Key responsibilities include: • Management of key staff responsible for Projects and Support, • Plan and schedule resource to the requirements of the business, • Specify systems, processes and methodologies, to ensure effective monitoring, control and support of service delivery, • Ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery, • Ensure the company tools and information systems are utilized correctly and relevant information is provided, • Responsible for managing the delivery of services within the SLAs and KPIs., • Develop and implement a project accounting approach to identify project profitability, • Definition of service level agreements (SLAs) related to contracted services and that escalation flows are in place, advise technically on escalations, • Ensure quality and profitable services are performed to the agreed SLA, • To ensure reports are provided to an agreed schedule (or on request), including management and account performance reports.

IBMCloud Solution Sales/Cloud Computing Advisory

Jan. 2011 - Mar. 2016Central & Eastern EuropeThis role requires a combination of Cloud Consultancy and Engagement/Project management skills to lead multi national, multi cultural cross-country teams in solution development and deployment. Objective: To conduct Cloud IT Strategy consultancy, develop solution design, define detailed cloud adoption roadmap and deliver solution's to customers. Key responsibilities include: • Taking on lead roles in the opportunity engagements in the Central & Eastern Europe, • Leading International teams in cloud computing solution design development, • Leading International teams in cloud computing solution deployment, • Performing cloud computing related consultancy in the Central & Eastern Europe,, • Developing business case’s for cloud computing (public, private, hybrid & provider cloud), • Developing cloud computing strategy at business & technical levels, • Providing expert advice to the client teams in the Central & Eastern Europe, • Creating technically viable solutions and offerings within the given IBM cloud computing product portfolio, • Providing cloud awareness and cloud strategy trainings in the Central & Eastern Europe, • Actively participate in cloud computing related events, public and IBM internally.

IBMStorage Cloud Leader

Apr. 2010 - Jan. 2011Central & Eastern EuropeSpecialized in Smart Business Cloud solutions, particularly in storage cloud, both private and public, responsible for creating strategies to generate demand in Central & Eastern Europe region; identifying market opportunities, promoting IBM capabilities, assisting in the sales engagements and coordinating delivery process for storage cloud solutions. Key objectives for this role are: • Advocate and brand portfolio by ensuring deep service product adoption, transition to high margin service products, and divest non-performing assets, • Establish most effective routes to market by assessing local market conditions and the opportunity that exists (or doesn’t) for the service products, • Engage in customer opportunities to support Sellers as a subject matter expert.

IBMSolution Sales/Engagement Manager

Jan. 2006 - Mar. 2010To manage the pre-sale, sale, negotiation/contracting and implementation of IBM’s business solutions projects involving business consultancy and system integration engagements. Key responsibilities include: Ensuring engagement profitability and customer satisfaction. Managing engagement risk and delivery quality. Working with services sales executives and pre-sales architects to size engagements, structure proposals and statements of work, and to develop and deliver client presentations. Project Initiation activities, including defining deliverable acceptance and reporting procedures, validating scope, defining project plans, and conducting project kickoff. Defining in advance the acceptance criteria and delivery dates for each project deliverable, ensuring that deliverables meet all client acceptance criteria, and securing sign-off on each deliverable. Tracking the performance of the engagement, the quality of project deliverables, managing client expectations, and monitoring the effectiveness of the engagement against the baseline plan.

IBMProject Manager

Dec. 2003 - Dec. 2005CroatiaProject manager for the Solution delivery team within the IBM solution delivery team. Primary responsibilities include project management, process development and improvement, team leadership & mentoring, workload balancing and metrics analysis. Over a portfolio of various projects responsible for: • lead the planning and implementation of project • facilitate the definition of project scope, goals and deliverables • define project tasks and resource requirements • develop full scale project plans • assemble and coordinate project staff • manage project budget • manage project resource allocation • plan and schedule project timelines • track project deliverables using appropriate tools • provide direction and support to project team • quality assurance • constantly monitor and report on progress of the project to all stakeholders • present reports defining project progress, problems and solutions • implement and manage project changes and interventions to achieve project outputs • project evaluations and assessment of results

IBMIT Specialist

Jun. 2001 - Dec. 2003CroatiaIT Specialist, Specialized for e-business solutions (Messaging/Collaboration, Document Management, Business Process Management, Content Management, Intranet/Internet). Responsible for pre-sales solution presentation, assessment, define/redefine customer needs, design system architecture, define scope of work, implementation and education. Continuously support customer and offer new services for system improvement. Consulting services for IT infrastructure design/redesign.Support services for implemented systems.

MegatrendIT Specialist

Jan. 1996 - Jan. 2001CroatiaResponsible for pre and post sales technical solutions by IBM distributor, involved in sales processes, customer negotiations, advisory, technical expertise in order to fulfill customer’s needs and expectations. Coordinating and implementing on-site solutions. Planning, developing, implementing, deploying and maintaining Lotus Notes applications that covers whole sales and financial business. Developing, implementing and maintain e-business solution at present company.

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