Wilson Sonsini is a leading technology-driven law firm, with a strong focus on innovation and efficiency. As the IT Support Manager, I play a crucial role in ensuring users have working equipment and are educated on the use of their equipment. My responsibilities include overseeing the IT support team, managing the firm's hardware equipment, including printers for the headquarter office and troubleshooting any technical issues. My role is critical in maintaining the firm's technological capabilities, which directly impacts its ability to provide high-quality legal services. My expertise in IT support contributes to the firm's reputation as a leader in the legal-technology space.More...