As an operations and strategy professional, I thrive in fast-paced environments where structure and creativity meet. With hands-on experience spanning e-commerce, fintech, and community leadership, I specialize in building scalable processes, managing cross-functional projects, and delivering customer-centric outcomes.
At Cinch, I lead special projects and manage collections strategy, contributing to product and CX improvements. Previously, I played a key role at hoolah and ShopBack in integrating BNPL operations post-acquisition, streamlining merchant onboarding, and enhancing customer support systems.
A passionate community leader, I’ve served over 7 years with the People’s Association, currently chairing The Frontier Youth Network.More...