Netwrix CorporationProduct / Project Manager
Dec. 2019Irvine, California, United StatesNetwrix develops software to help companies identify and secure sensitive data and assist with compliance auditing. Responsibilities:
- Formed and executed project portfolios to drive growth for the corporate website ecosystem with a total monthly unique visitor count of 550K for all domains.
- Managed and groomed product backlogs, validating and prioritizing requests from various stakeholders based on HADI approach.
- Led a distributed, cross-functional development group of 15 individuals, overseeing hiring, onboarding, employee motivation, and professional development. Achievements:
- Delivered over 300 projects, ranging from 80 to 3000 man hours, coordinating with 15 internal teams and external contractors to ensure seamless execution.
- Automated billing and self-service payments worth $500K annually by integrating Stripe.
- Implemented a multi-level downtime mitigation strategy, resulting in an average annual downtime reduction of 13 times YoY and an annual uptime of 99.9905%-99.9996% across various sub-websites.
- Unified lead generation processes for two acquired companies by integrating their websites with Marketo and Salesforce.
- Improved user experience by integrating SAP Litmos LMS with the customer and partner portals.
- Accelerated the launch of new product and solution pages by 50% and reduced the development team's workload by 500+ hours by developing a flexible CMS.
- Coordinated the implementation of a CI/CD process that led to a significant decrease in deployment time from 3.5 hours to 5 minutes and allowed for a quick rollback.
- Enhanced conversion rates and customer satisfaction by introducing numerous UX/UI updates. Tools: Google Analytics, Google Optimize, Google Tag Manager, Tableau, Miro, Figma, Confluence, Nave, Asana. Exibir menos