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Work Background
Product / Project Manager
Netwrix CorporationProduct / Project Manager
Dec. 2019Irvine, California, United StatesNetwrix develops software to help companies identify and secure sensitive data and assist with compliance auditing. Responsibilities: - Formed and executed project portfolios to drive growth for the corporate website ecosystem with a total monthly unique visitor count of 550K for all domains. - Managed and groomed product backlogs, validating and prioritizing requests from various stakeholders based on HADI approach. - Led a distributed, cross-functional development group of 15 individuals, overseeing hiring, onboarding, employee motivation, and professional development. Achievements: - Delivered over 300 projects, ranging from 80 to 3000 man hours, coordinating with 15 internal teams and external contractors to ensure seamless execution. - Automated billing and self-service payments worth $500K annually by integrating Stripe. - Implemented a multi-level downtime mitigation strategy, resulting in an average annual downtime reduction of 13 times YoY and an annual uptime of 99.9905%-99.9996% across various sub-websites. - Unified lead generation processes for two acquired companies by integrating their websites with Marketo and Salesforce. - Improved user experience by integrating SAP Litmos LMS with the customer and partner portals. - Accelerated the launch of new product and solution pages by 50% and reduced the development team's workload by 500+ hours by developing a flexible CMS. - Coordinated the implementation of a CI/CD process that led to a significant decrease in deployment time from 3.5 hours to 5 minutes and allowed for a quick rollback. - Enhanced conversion rates and customer satisfaction by introducing numerous UX/UI updates. Tools: Google Analytics, Google Optimize, Google Tag Manager, Tableau, Miro, Figma, Confluence, Nave, Asana. Exibir menos
Project Manager
TektosoftProject Manager
Jul. 2019 - Dec. 2019Saint Petersburg, Russian FederationAn outsource software development company. Achievements: - Delivered a complex web development project of 5000 man-hours (Logistics). - Led and motivated multiple cross-functional development teams of 4-6 members, including BE and FE developers, QA specialists, analysts, and designers. - Established a Scrum process from scratch, achieving a 2-fold increase in team velocity in just 3 months. - Implemented a continuous documentation workflow, resulting in complete documentation for all active projects and enabling seamless knowledge transfer. - Coordinated maintenance and regular updates for 2 mature products, a complex ERP system and a corporate website, ensuring smooth operations and optimal customer experience. Tools: Jira, Confluence, MS Project. Exibir menos
Product Manager
Napoleon IT LLCProduct Manager
Jun. 2018 - Jun. 2019Chelyabinsk Region, Russian FederationA software development company that specializes in both outsourcing development and multiple proprietary products. I led a mature B2B product, which was a digital publishing platform for mobile devices. The platform catered to a total of 5M end-users and allowed for the quick launch of branded mobile apps for magazines such as National Geographic, Men's Health, Elle, Psychologies, Harvard Business Review, and others. Responsibilities: - Formed and maintained product backlog based on quantitative data, customer and end-user feedback. - Coordinated cross-functional development teams of 4-8 members, ensuring timely releases, maintenance and customer support. - Nurtured long-term relationships with 50 customers, including large media holdings such as Condé Nast Russia and Hearst Shkulev. Achievements: - Reached a 104% increase in gross profit through launching 3 new cross-platform apps, taking effective cost reduction measures, and introducing a new pricing policy. - Developed go-to-market strategies for 2 new products by conducting comprehensive market analyses, defining goals, and creating investment plans. Although the products were not eventually launched, the strategies created have informed future product development and marketing initiatives. - Hired and onboarded a replacement manager, providing mentoring and support throughout the 1-month onboarding process. Tools: Jira, Confluence, Google Analytics. Exibir menos
Account Manager
KiTAccount Manager
Nov. 2015 - Mar. 2018Chelyabinsk Region, Russian Federation
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