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Delivered software development, consultancy, and training services and conducted business analyses of new and existing IT systems for multinational clients. •	Designed technological improvements to business processes and operational procedures by collaborating with subject matter experts to recommend enhancements and training solutions.•	Created user stories, test cases and final UAT by partnering with UX/UI designers and business team to validate accuracy and completeness.•	Translated business user concepts and ideas into comprehensive Business Requirement document (BRD) and Functional Requirement document and maintained the Requirement Traceability Matrix (RTM) related document.•	Led internal and external project teams, to achieve project defined milestones and deliverables. Developed process mapping of current and future business processes.

Business System Analyst

Delivered software development, consultancy, and training services and conducted business analyses of new and existing IT systems for multinational clients. •	Designed technological improvements to business processes and operational procedures by collaborating with subject matter experts to recommend enhancements and training solutions.
•	Created user stories, test cases and final UAT by partnering with UX/UI designers and business team to validate accuracy and completeness.
•	Translated business user concepts and ideas into comprehensive Business Requirement document (BRD) and Functional Requirement document and maintained the Requirement Traceability Matrix (RTM) related document.
•	Led internal and external project teams, to achieve project defined milestones and deliverables. Developed process mapping of current and future business processes.

Senior Information Technology Business Analyst

•	Delivered full-cycle implementations of client/server banking system for bank.
• Performed business analysis, conversion programming, implementation, and post-implementation services for large multinational banks. Participated in all the phases of Software Development Life Cycle (SDLC) methodologies.
•	Served as CTO/system architect, built team of international developers, and selected technology (EJB) to launch customer-facing, front-office module.
•	Slashed execution time from over three hours to less than ten minutes (generating management reports and dashboard using Tableau) by optimizing complex SQL queries.