Experience & CasesWith a proven history of spearheading strategic transformations, I bring unrivaled expertise to the table. Notable achievements include:
- Leading the execution of Customer Experience strategy and service digital transformation
- Crafting the pioneering CX strategy (2024-2028)
- Leading diverse mega projects, including government digital transformation and quality of life initiatives
- Managing the service portfolio under the Dubai Executive Office
- Serving clients across various industries, demonstrating adaptability and a wide-ranging understanding of various market demands.