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Chain Growth Manager

Senior Vendor Experience Specialist

Key Account Manager

Account Manager

Sales Representative

- Developed and implemented brand strategies for health, oral health, beauty, and skin products brands in the MENA region, with a focus on enhancing their online image and presence on social media platforms - Conducted research to understand consumer behavior and preferences on social media for these types of products in the region, and used these insights to inform brand strategy recommendations - Created and managed social media content and campaigns for these brands that aligned with brand strategy and goals - Provided marketing consultation to clients to help them achieve their business objectives - Worked closely with cross-functional teams to ensure that brand strategies were integrated and aligned with online marketing, social media, and product development efforts for these brands in the region.

Brand Strategist

- Organized and promoted training courses, masterclasses, and seminars on various dental topics, including implantology - Provided information and demonstrations to potential students about the features and benefits of dental machines and implants - Organized events featuring speakers from all over the world and developed and maintained relationships with dentists in different parts of the world, including Asia, Europe, Cyprus, and the MENA region. - Assisted with the enrollment process for students, including gathering necessary documentation and handling payment issues - Created and executed marketing campaigns to promote the institute's courses and events

Marketing & Sales Coordinator

- Managed day-to-day operations of the clinic, including coordinating patient appointments and scheduling, managing patient records and medical documents, handling billing and insurance claims, and ordering supplies and equipment - Provided customer service to patients, answered their questions and concerns, and ensured smooth operation of the clinic by managing appointments, answering phone calls, and handling paperwork - Worked closely with other members of the clinic's staff, including medical professionals, to ensure that the clinic was running efficiently and effectively - Maintained a clean and organized work environment while upholding confidentiality of patient information - Contributed to the delivery of high-quality care to patients and played a key role in the success of the clinic

Office Administrator

- Delivered statistical analyses using MiniTab software to support decision-making and continuous improvement efforts, including identifying defective products - Prepared written translations of statistical manuals from French to Greek - Worked closely with cross-functional teams to identify opportunities for process improvement and to implement statistical process control techniques - Conducted statistical analysis of production data to identify trends and patterns, and used these insights to develop and implement corrective action plans - Presented findings and recommendations to management and other stakeholders, using clear and concise written and verbal communication - Maintained accurate and up-to-date records of statistical analysis and process improvement efforts - Assisted with the development and implementation of quality control processes and procedures to ensure that products meet established standards

Quality Assurance Analyst

-Created engaging and visually appealing content for social media platforms, including Instagram and Facebook, to promote oral health brands and products. - Developed and implemented social media strategies to increase brand awareness and engagement on Instagram and Facebook. - Analyzed and tracked social media metrics to measure the effectiveness of campaigns and identify areas for improvement on Instagram and Facebook. - Collaborated with marketing and creative teams to ensure that content aligns with overall brand messaging and goals on Instagram and Facebook. - Researched and identified new opportunities for content creation on Instagram and Facebook, including partnering with influencers and creating sponsored content. - Managed the scheduling and publishing of content on Instagram and Facebook, as well as running and analyzing the effectiveness of social media ad campaigns. - Engaged with followers and responded to comments and messages in a timely and professional manner on Instagram and Facebook.

Content Creator

- Provided marketing consulting services to dental practices and other dental-related businesses, with a focus on social media marketing. - Conducted market research and analysis to identify opportunities for improving social media marketing strategies and increasing brand visibility. - Developed and implemented social media marketing plans and campaigns, including tactics such as creating engaging content, running paid ads, and utilizing hashtags and other targeting strategies on platforms like Instagram and Facebook. - Collaborated with clients to create and execute marketing materials for social media, including website content, brochures, and advertisements. - Utilized data and analytics tools to track the effectiveness of social media marketing efforts and identify areas for improvement. - Provided ongoing support and guidance to clients in order to help them achieve their marketing goals on social media. - Maintained strong relationships with clients by delivering high-quality services and exceeding their expectations on social media.

Content Strategist

- Managed the successful planning and execution of international conferences for a health organization. -Met with sponsors and organizing committees to discuss event details and coordinate logistics. - Planned the scope and format of events, including identifying and securing event venues, coordinating speakers and presentations, and determining event agendas and schedules. - Established and monitored budgets for events, including managing expenses and negotiating contracts with vendors and service providers. - Reviewed administrative procedures and event progress to ensure smooth and efficient execution of events. - Hired, trained, and supervised volunteers and support staff required for events, coordinating schedules and assigning tasks. - Promoted conferences and other events by meeting with professional and trade associations, producing brochures and other publications, and utilizing social media and other marketing channels to reach potential attendees.

Event Manager

- Led a team of customer service representatives in providing high-quality support to customers via phone. - Monitored team performance and provided ongoing training and development to ensure that all team members were meeting customer service standards. - Assisted in the development and implementation of new customer service policies and procedures. - Utilized customer feedback to identify areas for improvement and implemented solutions to enhance the customer experience. - Demonstrated strong leadership skills, resulting in increased customer satisfaction and team efficiency.

Customer Care Team Lead

- Assisted with the management of corporate member accounts, including handling requests for information and assisting with account changes - Helped process payroll and benefits for employees, including calculating pay, entering data into the payroll system, and handling employee inquiries - Maintained accurate and up-to-date records for corporate member accounts and employee payroll and benefits - Provided support to the after sales team by scheduling meetings, managing email and phone inquiries, and preparing and organizing documents - Assisted with various administrative tasks as needed to support the smooth operation of the after sales department