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Work Background
Stage & Test Technician
EngagisStage & Test Technician
Sep. 2024Melbourne, Victoria, Australiaꞏ In-house building and configuration of advertising Media Players, Screens and Networking equipment. ꞏ Testing of new hardware and technologies to ensure reliability and to meet customer requirements. ꞏ Building, configuring and testing Self-Serve Kiosks. Including installation of various devices and peripherals ranging from Barcode and QR Scanners, Touch Screens, Receipt/Label printers, Card Readers and RFID receivers. ꞏ Providing technical support for on-site technicians and stakeholders. ꞏ Fault finding and resolving issues with on-site installation projects. ꞏ Setup and testing of AV and conference technology solutions. ꞏ Configuring and Testing of large scale video display walls. ꞏ Building and configuring replacement hardware for existing sites that have hardware failure.
Digital Signage Systems Engineer
Notice Board Systems Digital Signage Systems Engineer
Jan. 2023 - Sep. 2024Moorabbin, Victoria, Australiaꞏ Live remote monitoring and managing of digital advertising screens located in supermarkets such as IGA, Foodworks and Drakes. ꞏ Actioning resolutions of faulty screens, ranging from remote resolutions, to configuring and dispatching replacement hardware. ꞏ Achievement of over 99% uptime for the entire network. ꞏ Built Web Application (Django) that integrates both TeamViewer and Broadsign API's along with diagnostic utilities to provide real-time status and automated diagnostics. ꞏ Developed external web application to allow onsite installers and contractors to access advertising screen status and diagnostic tests to allow for streamlined and efficient installations. ꞏ Implemented a websocket interface to get on-demand reports of the status and diagnostics of the display screens, including power status and temperature readouts. This is also implemented into the web application for real-time alerts. ꞏ Developed GUI applications (tkinter) to interact directly with the screens using hex serial commands. ꞏ Liaison with installers and electricians. Providing technical support and system checks to ensure complete operation. ꞏ Deployment of hardware for new and existing sites. ꞏ Complete network and asset auditing. ꞏ Complete Software and Firmware updates. ꞏ Configure PC Media Players and configuration scripts on Routers. ꞏ Working with Project Manager on new and existing sites. ꞏ General I.T. support for office and staff.
Technician
KK Technical ServicesTechnician
Feb. 2020 - Apr. 2022Melbourne, Victoria, Australiaꞏ Onsite delivery and installations of printers and photocopiers, including client setup and training ꞏ In-house runup of printers and photocopiers, including pre-configuration and testing. ꞏ On-site installation of advertising screens.
Field Service Engineer
NCR CorporationField Service Engineer
Feb. 2013 - May. 2019Melbourne, Australiaꞏ Onsite maintenance of ATMs, Self-Checkouts and Teller Cash Recyclers (TCRs) ꞏ Onsite comissioning of ATMs including loading and configuring software, general fault finding and staff training. ꞏ ATM refurbishment and pre-staging from warehouse location. ꞏ ATM servicing and commissioning for the following clientele: ANZ, NAB, Westpac, Bendigo Bank, Bank of Melbourne, Bank Of Queensland, Cashcard. ꞏ Self Check Out servicing and commissioning for the following clientele: Coles, Woolworths, Kmart, Big W, Masters, Australia Post, IGA. ꞏ Teller Cash Recycler servicing and commissioning for Australia Post.
Field Engineer
DC Payments UK LtdField Engineer
Aug. 2012 - Feb. 2013Melbourne, Australia
Staging Technician
DC Payments UK LtdStaging Technician
Oct. 2011 - Aug. 2012Melbourne, Australia
Field Service Technician
Best Computer ServicesField Service Technician
Apr. 2006 - Oct. 2011Toowoomba, Australia
Field Service Technician
Data Protection and SupportField Service Technician
Feb. 2003 - Dec. 2005Darwin, Australia
Service Technician
North Australian TechnologiesService Technician
Feb. 2003 - Dec. 2005Darwin, Australia
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